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Getting the skills mix right for digital transformation success in challenging times

Seth Finegan, UK CEO Informed Solutions

www.通知.com / @通知tweet / LinkedIn

 

英国政府继续明确表示,它认识到创新作为竞争力来源对经济的价值, productivity, revenues and profit. 事实上, 英国政府的工业战略强调“创意”是生产力的五大基础之一.

 

There is also a growing understanding by government that we cannot keep doing the same things, in the same ways, for the new and growing set of economic, environmental and societal challenges we face.  Almost invariably, 应对这些挑战将在很大程度上依赖于数字化转型,以产生世界级的数字服务和数据洞察力,作为有效服务和支持当今社会的一种手段.

 

此外, 在应对这些挑战所需的现成数字技能和人才方面,我们目前面临着巨大的差距. 对这类人才的需求非常高,随着这种需求和高管对人工智能等先进数字技术的兴奋感不断增强, demand for AI professionals is ballooning in kind. According to UK tech industry (techUK), 93%的科技企业表示,缺乏数字技能阻碍了他们扩大业务规模和及时交付转型项目的能力.

 

政府及其新成立的人工智能委员会正在通过政府和行业共同投资3.7亿英镑,帮助为未来的技能交付铺平道路, which will deliver 2,700 new AI PhD places in the UK. 1,其中700个地方已被分配用于推进发现,以满足医疗保健和与贫困有关的问题.

 

What of the current requirement for skills? 当谈到当今推动数字化转型所需的人才和技能时,是否都与技术有关?

 

Innovation is nothing without collaboration

According to analyst firm IDC 40% of 2019 IT spend was on digital transformation. 这种花费和努力的很大一部分与企业有关,而不仅仅是关注于采用复杂的技术, 而是改善业务流程,开发企业所需的有效数字服务, and their customers or stakeholders need as consumers of services.

 

这种关注的一个基本要素依赖于对数字化转型潜力有好奇心的商业领袖, 与技术人才合作,从技术角度塑造转型.

 

Digital cultural leadership will mean enabling a shift solely from centres of excellence, 到重视组织内广大员工及其供应链和合作伙伴的贡献. 成功的数字化转型不仅与最新技术有关,也与企业文化有关,还与整个企业应对挑战有关, not just pockets of excellence and intelligence. This will heavily rely on the attraction, development and curation of people with soft skills such as: Leadership; teamwork; communications; problem solving; work ethics; flexibility and adaptability and interpersonal skills.

 

从我们的角度来看,从我们共同设计和提供每天被数百万人使用的数字化转型服务的经验来看, we understand the vital importance of soft skills as essential collaboration ingredients. Every successful digital transformation will take a whole organisation on the journey.

 

我们还需要鼓励数字化转型方法,在招聘和培训人员的方式以及合作开发数字服务的方式上为多样性和不同的思维创造空间.  The societal challenges we face today require diverse insights, new skills and different approaches to solving problems. 除非我们合作,否则我们无法创新——而这种合作依赖于商业知识和软技能的结合, allied with the harder digital skills for technical delivery.

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